In terms of washer and dryer sales in the US, the Whirlpool brand, which produces the Duet and Cabrio models, is in the lead. However, problems might arise and maintenance may be required, just like with any device.
You have two options if your washer breaks down: call a technician or attempt to fix it yourself. With a few simple tools and some simple instructions, many issues can be easily diagnosed and fixed. But first, you'll need to be familiar with some Whirlpool washer troubleshooting advice.
Here are seven of the most frequent issues with a Whirlpool washing machine, along with possible solutions.
1. Washer Making Unusual Noises
Problem: Loud noises are coming from the washer.
- The load is likely out of balance if there is a loud thumping noise. Re-distribute the wet laundry after stopping the cycle. In the event that the washer was overcrowded, you might need to remove certain items.
- The washer is not leveled or grounded on the floor if there is a banging sound. To avoid further harm, this needs to be fixed right now.
- You will need to investigate the washer's interior if it starts to make a high-pitched whine. On the Whirlpool website, you can find a repair manual or a diagram of the washer's internals. Check the nut holding the pulley in place after removing the outer housing of the washer. The nut may only need to be tightened. If that doesn't work, new bearings must be installed.
2. Washer Won't Start
Problem: The rest of the lights are turning on, but the start button on the control panel is not functioning.
- In order to identify the issue, remove the control panel. Consult your washer repair manual for assistance in removing the control panel.
- Look for any missing or damaged parts. Behind the start button, a tiny fragment of plastic will occasionally break off and render the button inoperative.
- Use a voltage meter to inspect all the wiring. Unfortunately, the entire control panel will need to be replaced if the timer, main controller, or CCU fails.
3. Washer Lid Won't Lock
Problem: The cycle won't start because the lid of the washer locks and then unlocks.
- If the lid latch or switch is unclean or not making proper contact, the washer won't start a cycle. Apply isopropyl rubbing alcohol to a cotton swab. Clean the washer and the lid's contact points completely.
- To reset your Whirlpool washing machine, try unplugging it. Reconnect the washer's power and check to see if the issue is fixed.
- It's time to perform a diagnostic test on your Whirlpool washer if the door makes an engagement sound but doesn't really open. There might be a more serious issue. This is how to conduct the test:
- Plug the machine in while all indicators are off, or just the Clothes Clean or Done indicator is on, to put it in standby mode. Choose any button other than POWER, START, or STOP. Use the same button to proceed with the further stages.
- For 3 seconds, press and hold.
- For three seconds, let go.
- For 3 seconds, press and hold.
- For three seconds, let go.
- For 3 seconds, press and hold.
- Release.
- The diagnostic mode has been properly entered when all console indications light up for 5 seconds and 88 appears in the Estimated Time Remaining two-digit display. The software then looks for previously recorded trouble codes. You can compare the error code displayed after the diagnostic test to identify the fixes that are required.
- Indicators that are not display as expected may indicate that the press/hold and release operation was not completed in time for successful entry. Use a different button this time and repeat the process to be sure that this wasn't the issue.
4. LD Error Code Appears
Problem: During the spin cycle, the LD error code occurs.
- Long drain is referred to by the error code "LD". The draining of the water is taking too long, so the washer stops. This is typically brought on by something blocking the pump or clogging the drain tube.
- Clear the pump filter of any lint or obstructions (such as a penny or tiny button).
- Cut the water connections off. Disconnect the washer's back drain pipe (keep a bucket handy to catch spills). To clean the line, apply a long brush or a strong spray of water.
- It may be necessary to replace the washer's water pump if these measures don't resolve the issue.
5. Washer Leaves Deposits on Dark Clothes
Problem: Even with different detergents, the washer leaves white residues on the garments.
- If the deposits only happen during the winter, it may be that the unusually chilly water is preventing a powdered detergent from entirely dissolving. Change the cycle to a warm water temperature.
- If the deposits recur frequently, your washer has to be cleaned. There isn't as much water available with high-efficiency washers as there is with ordinary washers, making it harder to remove detergent and soil buildup that adheres to the machine. Consider it to be similar to the soap scum that can build up in the shower. To get rid of the buildup that keeps depositing on your laundry, you must clean the washer.
- 6. Washer Has a Burned Plastic Odor
Problem: The washer has a burning plastic or rubber odor.
- An odor of burning cannot be disregarded. Open the outer casing of the washer and unplug it.
- Search for any fading. The rubber drive belt may be the cause of the issue. Friction and a burning odor—likely a burning "rubber" odor—can result from the belt slipping, stretching, or breaking. It's time to swap out the belt.
- If the belt appears to be in good condition, the motor, gearbox, or control panel most likely have an electrical issue. This is a considerably more serious issue that calls for the burned-out components to be replaced.
- In either case, refrain from using the washer until repairs have been performed to prevent a potentially dangerous fire.
7. Rust Spots Appear on Washer Lid
Problem: Rust is forming on the interior of the washer lid.
- Rust stains remain forever. If left unattended, they will only grow larger and leave rust stains on clothing. Start by making a paste of baking soda, distilled white vinegar, or lemon juice, and eliminating as much of the rust development as you can. Make a thick paste by combining 1/4 cup baking soda with a little amount of vinegar or lemon juice. After applying the paste to the corroded area, remove any remaining rust particles with a soft cloth. This may need to be repeated multiple times, followed by a rinse in clean water.
- After removing all of the loose rust, fix the rusted areas with appliance paint while adhering to the manufacturer's instructions.